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Privacy Policy

The Beauty Plug LLC/Rich Diamonds LLC

Terms and Conditions

Copyright


The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Rich Diamonds LLC and The Beauty Plug LLC. The collective work includes works that are licensed to Rich Diamonds LLC, Copyright 2018, ALL RIGHTS RESERVED and The Beauty Plug LLC, Copyright 2018. ALL RIGHTS RESERVED Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with or purchasing products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with or to purchase products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Rich Diamonds LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.



Trademarks


All trademarks, service marks and trade names of used in the site are trademarks or registered trademarks of Rich Diamonds LLC and The Beauty Plug LLC.


Limitation of Liability


Rich Diamonds LLC and The Beauty Plug LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors


In the event that a product is mistakenly listed at an incorrect price, Rich Diamonds LLC and The Beauty Plug LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Rich Diamonds LLC and The Beauty Plug LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Rich Diamonds LLC and The Beauty Plug LLC shall issue a credit to your credit card account in the amount of the incorrect price.


Term Termination


These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
Rich Diamonds LLC and The Beauty Plug LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to .





Miscellaneous


Your use of this site shall be governed in all respects by the laws of the state of California U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of products) shall be in the state or federal courts located in San Diego County, California USA. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of products) must be commenced within one (1) year after the claim or cause of action arises. 's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site


Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer


Rich Diamonds LLC and The Beauty Plug LLC does not and cannot review all communications and materials posted to or created by users accessing the site and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to in its sole discretion.


Indemnification


You agree to indemnify, defend, and hold harmless , its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS RICH DIAMONDS AND ITS DIRECTORS, OFFICERS, OWNERS, EMPLOYEES, MANAGERS, SHAREHOLDERS, AGENTS, SUBSIDIARIES, AFFILIATES, INDEPENDENT CONTRACTORS, CONSULTANTS, SUBCONTRACTORS, SUPPLIERS AND LICENSORS (HEREINAFTER “RICH DIAMONDS, ET AL”) AGAINST ANY AND ALL CLAIMS, REQUESTS, ACCUSATIONS, ALLEGATIONS, ASSERTIONS, COMPLAINTS, PETITIONS, DEMANDS, SUITS, ACTIONS, PROCEEDINGS, GOVERNMENTAL INQUIRIES, INVESTIGATIONS, DAMAGES, LIABILITIES, ATTACHMENTS, JUDGMENTS, LOSSES, PENALTIES, FINES, SETTLEMENTS, AND EXPENSES, INCLUDING BUT NOT LIMITED TO COURT COSTS AND REASONABLE ATTORNEYS’ FEES, WHETHER INDIRECT, SPECIAL, INCIDENTAL, ECONOMIC, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE, OF ANY NATURE ARISING OUT OF OR RELATED TO THE USE OR MISUSE OF PRODUCTS OR SERVICES SOLD OR SUPPLIED BY RICH DIAMONDS, ET AL., INCLUDING, BUT NOT LIMITED TO, INTELLECTUAL PROPERTY OF RICH DIAMONDS, ET AL. THIS INDEMNITY IS INTENDED TO APPLY TO ANY THEORY OF RECOVERY INCLUDING, BUT NOT LIMITED TO, CLAIMS OF ACTUAL OR ALLEGED NEGLIGENCE BY RICH DIAMONDS, ET AL (WHETHER ACTIVE OR PASSIVE, SOLE OR CONCURRENT, SIMPLE OR CROSS, STRICT OR STATUTORY), PROVIDED THAT RICH DIAMONDS LIABILITY WILL BE LIMITED TO THE PURCHASE PRICE OF THE PRODUCT.


Fraudulent Libel Claims/ Defamation/Slander

Customer is responsible for all charges attributable to Customer with respect to the Service(s), even if incurred as the result of fraudulent or unauthorized use of the Service. Rich Diamonds LLC may, but is not obligated to, detect or report unauthorized or fraudulent use of Services to Customer. Rich Diamonds LLC reserves the right to restrict, suspend or discontinue providing any Service in the event of fraudulent use of Customer’s Service. Rich Diamonds LLC will file suites against any persons posing Libel and/or Slanderous activities.


 Product Purchase, Usage, Returns, and Exchanges

The Company reserves the right to refuse to sell products to any person for any reason.


Refund and Exchange Policies for our products

The Company endeavors to ship products and provide services of only the highest quality. Due to issues of hygiene, the Company cannot accept product returns after packaging has been opened. Returns and exchanges of unopened, resalable products are accepted within seven (7) days of the date UPS/FEDEX/DHL confirms product delivery. You will be credited with your purchase price, less shipping, and less a 20% restocking fee. Any and all opened packages that are included as part of our mink lash collection will be subject to deduction from the overall refund of the purchase price of the eyelashes. Please contact the Company within seven (7) days of product receipt to receive a return authorization number and shipping instructions. You will be given a return authorization number (RMA#) with shipping instructions. All products must be returned in original packaging. The Company reserves the right to either replace defective product or provide a refund of the purchase price upon receipt of defective product.


Product Information

The products displayed on the website can be ordered and delivered only within the U.S. and Canada. All prices displayed on the website are quoted in U.S. Dollars and are valid and effective only in the U.S. For international shipments please email us for instructions on placing an order.

If any minor uses any goods or product from Company, it should be only after the legal or parental guardian has discussed the product with the minor’s doctor. All material and information presented by Company is intended to be used for personal educational or informational purposes only. The statements made about products have not been evaluated by the U.S. Food and Drug Administration and the results reported, if any, may not necessarily occur in all individuals. The statements and products are not intended to diagnose, treat, cure or prevent any condition or disease. All products should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients for products to avoid potential allergic reactions. Use of the Company website(s) is not meant to serve as a substitute for professional medical advice: this website(s) is solely an online store for specialty beauty products. Please consult with your own physician or health care practitioner regarding the use of any goods, products or information received from the Website before using or relying on them. Your physician or health care practitioner should address any and all medical questions, concerns and decisions regarding the possible treatment of any medical condition. Company does not give or intend to give any answers to medical related questions and this website(s) does not replace any medical professional or medical resource. Company does not represent itself as a physician nor is this implied. No prescription medications or medical treatments are intentionally provided on the website(s). IF YOU ARE IN NEED OF MEDICAL ATTENTION, CALL 911 OR YOUR PHYSICIAN IMMEDIATELY.

Shipping

Rich Diamonds LLC does not require a signature for delivery of orders in most cases, but reserves the right to do so. Once the delivery of an order is confirmed by UPS/FEDEX/DHL, the Company is no longer liable for the order. The Company requires that each time a purchase is made via website or phone that you must request or decline a signature requirement on your order. Company strongly recommends that you request that a signature be required if there may be a possibility of theft or damage to orders left at the delivery location. The Company is not responsible for any loss or damage to orders that may occur while they are in the custody of FEDEX/UPS/DHL

In the event of a backorder and/or preorder, all items, including Swarovski Flat Irons and Curling Wands, will ship via Ground shipping upon restock.


Same Day Shipping Policy

The vast majority of orders (with the exception of some orders containing Virgin Hair) placed with the Company by 3 PM PST for air shipment and 3 PM PST for ground Shipment, Monday through Friday, will ship out on the same business day. Some Thursday and Friday orders (depending on method of shipping selected) containing Virgin Hair may be held until the following Monday in most cases. Orders placed after 3 PM CST for air shipment and after 12 PM CST for ground shipment may not ship until the following business day. Orders placed beyond these deadlines on the day before a weekend or holiday(s) will not be shipped until the next business day following the weekend and/or holiday(s). Orders placed on weekends (Saturday or Sunday) and orders placed on Federal or State Holidays (also including, but not limited to: Christmas Eve, New Year’s Eve, and Good Friday) will be shipped on the next business day.


Third-Party Links


In an attempt to provide increased value to our visitors, Rich Diamonds LLC and The Beauty Plug LLC may link to sites operated by third parties. However, even if the third party is affiliated with Rich Diamonds LLC and The Beauty Plug LLC we have no control over these linked sites, all of which have separate privacy and data collection practices, independent of Rich Diamonds LLC and The Beauty Plug LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).



This privacy policy sets out how PRich Diamonds LLC and The Beauty Plug LLC uses and protects any information that you give us when you use this web site and our products/services. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


Information We Collect


If you choose to use this web site and our products/services, we may require you to provide contact and identity information including:


Your name, address, email address, and other basic contact information.

Communications and other messages, including correspondence between Rich Diamonds LLC/ The Beauty Plug LLC and you.

Non-personally identifiable information that we gather, including your IP address, computer sign-on data, statistics on page views, traffic to and from this web site and individual pages on this web site and data that we may collect through cookies or other means.

General information regarding our products/services you have registered to receive.

Our Use and Disclosure of Your Information


We may use your Personal Information to:


Provide our products/services.

Resolve disputes, calculate and collect fees, and troubleshoot problems.

Verify your identity and the information you provide. Provide Medical and Dental Quotes

Encourage a safe online experience and enforce our terms and conditions.

Improve our products/services and customer experience and inform you about our products/services and updates.

Provide you with information that may affect your use of our products/services.

Communicate marketing and promotional offers to you.

We do not sell or rent your Personal Information to third parties. We may share, and you hereby consent to our sharing of, personal information with the following:


Service providers and affiliates who assist in the delivery of our products/services we provide to you, the enforcement of our terms and conditions, and the promotion of trust and safety.

Third parties if we believe that disclosure is advisable or necessary to comply with the law, to enforce or apply our terms and conditions, or to protect the rights, property or safety of Rich Diamonds LLC/ The Beauty Plug LLC or others. This may include exchanging information with other companies and organisations for fraud protection and credit risk reduction.

External Links


This website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.



OUR IMAGES:

We have all sole rights to the images on our website; but may often use our Suppliers' Stock Images. Persons in these photographs are not directly associated with us. We apologize for any confusion this may cause.


Privacy Policy:

Rich Diamonds LLC will use your information to deliver products and services that you have requested or ordered. Occasionally, Rich Diamonds LLC will use your contact information to send you information about the Company, including information regarding special promotions and new products. Rich Diamonds LLC will promptly remove your name from our mailing list upon request. As you browse www.thebeautyplug.co , advertising cookies will be placed on your computer so that we can understand which products and services capture your interest. The Company’s display advertising partner, AdRoll, then enables the Company to present you with retargeted advertising on other sites based on your previous interaction with www.thebeautyplug.co. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number. You can visit http://www.networkadvertising.org/choices/ to opt out of AdRoll’s and their partners’ targeted advertising.


Force Majeure

Notwithstanding any other provision of this Agreement to the contrary, in the event Rich Diamonds LLC is prevented from performing its obligations hereunder as a result of any contingency which is beyond its control (such as any act of God, war, riot, national emergency, terrorist act, general embargo, fire, casualty, equipment failure, flood, extreme weather conditions, earthquake or other similar occurrence) (any such event, a “Force Majeure Event”), Rich Diamonds LLC shall be excused from its inability to perform its obligations hereunder, but only to the extent and for the duration of the Force Majeure Event in question. Rich Diamonds LLC will provide reasonably prompt notice of the occurrence of such Force Majeure Event. Upon the occurrence of such Force Majeure Event, Rich Diamonds LLC may delay the scheduled training program, but only for so long as may be reasonably necessary in light of such Force Majeure Event, and shall reschedule the training program here under as soon as reasonably practicable following the date of such occurrence. In the event Rich Diamonds LLC is prevented from performing obligations here under as a result of any contingency which is beyond the control of such party (such as interruptions in the vendor restock schedule or unforeseen unavailability of the products), Rich Diamonds LLC  reserves the right to reschedule shipment terms. In the event that Rich Diamonds LLC cannot restock an item because of a lack of availability, Company reserves the right to reschedule the shipment terms.

In the event that Rich Diamonds LLC cancels or reschedules a pre-order shipment, paid customers may elect to apply the monies paid for the cancelled shipment to a future product shipment of their choice within 12 months of the cancelling the original shipment. Rich Diamonds LLC will honor a request for a full refund of cancelled pre-ordered shipping fees submitted in writing and received in its corporate office via mail within seven (7) days of cancelled shipping date. Such a refund only applies to pre-order fees, not to other fees or expenses customers may have incurred, including but not limited to travel or lodging expenses. Customers who request a refund for their pre-order items for reasons of cancellation by Rich Diamonds LLC will be credited with their full purchase price less any opened items, once the item returned to the Rich Diamonds LLC corporate office. Please contact Customer Service within seven (7) days of the cancelled pre-order to receive a return authorization number (RA#) and directions on where to send it.

This Agreement shall be governed by and construed in accordance with the laws of the State of California,  without giving effect to the principles of conflicts of laws thereof. The construction and interpretation of this Agreement shall not be strictly construed against the drafter. Any dispute arising under this Agreement shall be settled by arbitration in the State of California in accord with such procedures as may be acceptable to the parties.

This Agreement, together with any schedules and exhibits attached hereto and made a part hereof, constitutes the entire agreement between the parties as to the subject matter hereof and shall supersede all prior understandings, letters, agreements, contracts and other documents. This Agreement may not be amended except by an instrument in writing signed on behalf of all of the parties hereto. No failure or delay by either party to exercise, and no course of dealing with respect to, any right of any such party regarding an obligation of the other party to this Agreement, shall operate as a waiver thereof, unless agreed to in writing by both parties. Any single or partial waiver by either party of any obligation of the other party under this Agreement shall constitute a waiver of such obligation only as specified in such waiver and shall not constitute a waiver of any other obligation. The invalidity or unenforceable of any provision of this Agreement shall not affect the validity or enforce-ability of any other provisions of this Agreement, all of which shall remain in full force and effect.


Opt-Out Option

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